Giving feedback isn’t just a great way to help employees around you perform better. If done properly, it will also make them feel better! Read the 11 simple rules below on how to provide good feedback to a team, employees or fellow workers. These rules came from an article in www.leadership-expert.co.uk
Simple Rule 1: Give feedback the time it deserves. Great feedback isn’t shouted to an employee across the carpark at the end of the day. Try to dedicate time for the sole purpose of giving feedback, whether it’s just a minute or part of a formal meeting. Properly announce your intentions by asking, “I would like to give you some feedback on X, would that be OK?”.
Simple Rule 2: Be Honest. The purpose of giving feedback, (whether positive or constructive), is to align the persons perception of their behaviour with reality. If your idea of feedback is to spoon feed half-truths in an attempt to shift their behaviour to suit your ends, you may be only making things worse.
Simple Rule 3: Use the ‘compliment sandwich’ or more exotic varieties. A compliment sandwich is where you offer a compliment followed by a constructive point, and closed with a further positive feedback point.
The theory is that this approach will help the conversation end on a positive note. However a word of warning to those dealing with savvy employees & especially middle management (who may use this technique themselves); don’t strictly stick to this exact recipe because it is a very transparent strategy.
If an employee actively recognises you are using a compliment sandwich, they may choose to ignore the positive comments in the belief that the ‘true’ purpose of the conversation is for you to communicate the constructive point, and this may cause them to react defensively.
If you want to read more www.leadership-expert.co.uk/how-to-give-good-feedback-employees-team-collegues/
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