On a bad day

The global banking crisis, big business bankruptcies and the share market plummeting, has hit some people hard. It can be easy to succumb to the doom and gloom of the media or become overwhelmed by events. This is when a mentor may step in with words of wisdom, a reality check or a huge challenge.

Having taken a multi million-dollar hit to his business, one CEO thought his business might not survive the latest impact of the global crisis. Telling his mentor what a terrible day it was and suffering the pain of possible failure, he expected sympathy. Instead, his mentor pushed a shift in thinking with a series of sharp questions: How many days have you been in business? How many terrible days have you survived? You have survived the loss of a loved one and rebuilt your life. Was that without pain? After that knee reconstruction, was getting back into sport without pain? Take another look at this situation, how might it just be the best thing that ever happened? There is always an opportunity for the astute during a downturn.

The mentor’s comments were not just spin, hype or motivation. There is truth in the saying: What doesn’t kill you makes you stronger. Who in life cannot look back on an event that was terrible at the time yet shaped a better future? We are inspired by the para-olympians, stories of ordinary people who have done extraordinary things after suffering adversity and everyday heroes who act in the moment of catastrophe. In times of crisis a mentor will remind us of these simple truths.

On a bad day, a mentor will provide empathy rather than sympathy. A mentor will listen and allow you to ventilate your natural emotional response to events. They are non-judgemental and will understand how you feel about your circumstances but a mentor won’t play the pity party game.

A mentoring conversation is not about glossing over, dismissing or ignoring events, pain or emotion. On the contrary, the mentoring conversation allows you to confront issues, process disempowering thoughts and feelings and choose a new response.

The mentoring conversation focuses on stimulating reflection and action. Using questions that stimulate thinking your mentor will challenge your thinking to overcome blame, shame and negativity. They will help you put things in perspective, consider a different point of view and ultimately choose a way to move forward.

Ironically, the current economic situation provides a metaphor. The direct cause and effect of the financial misadventure in sub-prime mortgages is only part of the picture. It is the crisis of confidence in the financial market that may cause a ripple effect to grow into a tsunami. It is how people feel, what they think and what they do in response to any event that produces the real outcome. Panic or despair will exacerbate any crisis.

Likewise in life, it is not what happens to us but our reaction to what happens that produces results. Mentoring enables you to process thoughts and feelings and choose a response. A mentor’s cool head and a warm heart, skilful listening and powerful questions are the reasons why mentoring works.

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How To Give Good Feedback: 11 Simple Rules

Giving feedback isn’t just a great way to help employees around you perform better. If done properly, it will also make them feel better! Read the 11 simple rules below on how to provide good feedback to a team, employees or fellow workers. These rules came from an article in www.leadership-expert.co.uk

 

Simple Rule 1: Give feedback the time it deserves. Great feedback isn’t shouted to an employee across the carpark at the end of the day. Try to dedicate time for the sole purpose of giving feedback, whether it’s just a minute or part of a formal meeting. Properly announce your intentions by asking, “I would like to give you some feedback on X, would that be OK?”.

 

Simple Rule 2: Be Honest. The purpose of giving feedback, (whether positive or constructive), is to align the persons perception of their behaviour with reality. If your idea of feedback is to spoon feed half-truths in an attempt to shift their behaviour to suit your ends, you may be only making things worse.

 

Simple Rule 3: Use the ‘compliment sandwich’ or more exotic varieties. A compliment sandwich is where you offer a compliment followed by a constructive point, and closed with a further positive feedback point.

The theory is that this approach will help the conversation end on a positive note. However a word of warning to those dealing with savvy employees & especially middle management (who may use this technique themselves); don’t strictly stick to this exact recipe because it is a very transparent strategy.

If an employee actively recognises you are using a compliment sandwich, they may choose to ignore the positive comments in the belief that the ‘true’ purpose of the conversation is for you to communicate the constructive point, and this may cause them to react defensively.

 

If you want to read more www.leadership-expert.co.uk/how-to-give-good-feedback-employees-team-collegues/

Mentors and Mentoring: What is a mentor?

 

A friend of mine called the other day to tell me he had been promoted to Engineering Manager for a large, national, environmental services and consulting firm. I shared his good news and thought to myself about the years we had worked together. I remembered the day I hired him as a field engineer, his first professional job.

 

He has worked hard to get where he is. He is intelligent and good with people. He was a quick study and I enjoyed sharing my experience and knowledge with him. I may have been his first mentor, but I wasn’t his last. Yet it got me to thinking about the importance of mentors.

I would welcome your thoughts and stories on this topic as well. Feel free to email them to me.

 

History
The original Mentor is a character in Homer’s epic poem The Odyssey. When Odysseus, King of Ithaca went to fight in the Trojan War, he entrusted the care of his kingdom to Mentor. Mentor served as the teacher and overseer of Odysseuss’ son, Telemachus.

Definition

The Merriam-Webster WWWebster Dictionary defines a mentor as "a trusted counselor or guide." For their Mentor/Protégé Program, the Anesthesiology Department of Cleveland’s MetroHealth System defines mentor as "a wise, loyal advisor or coach."

 

Application

A mentor is an individual, usually older, always more experienced, who helps and guides another individual’s development. This guidance is not done for personal gain.

 

Mentoring is used in many settings. Although it is most common in business, we saw above its use in a medical setting at MetroHealth. It is commonly used in educational settings, especially with "at risk" students. It is also the basic principle behind the Big Brothers and Big Sisters programs.

 

One of the most valuable assets your career can have is a good mentor.

In subsequent articles we will look at ways to find a mentor, and the requirements you must meet if you want to be a mentor.

 

If you have any questions or comments about this article, or if there is an issue you would like us to address, please post them on this blog as a comment.

Vitamins for the Mind by Jim Rohn

Shortly after Jim Rohn met his mentor he asked him, “Mr. Rohn, how much money have you saved and invested over the last six years?” And he said, “None.” He then asked, “Who sold you on that plan?»

It is better to be a lender than a spender.

To become financially independent you must turn part of your income into capital; turn capital into enterprise; turn enterprise into profit; turn profit into investment; and turn investment into financial independence.

Financial independence is the ability to live from the income of your own personal resources.

If you depend on your company to take care of your retirement, your future income will be divided by five. Take care of it yourself, and you can multiply your future income by five.

He remembered saying to his mentor, “If I had more money, I would have a better plan.” He quickly responded, “I would suggest that if you had a better plan, you would have more money.” You see, it’s not the amount that counts; it’s the plan that counts.

If you were to show me your current financial plan, would I get so excited by it that I would go across the country and lecture on it? If the answer is no, then here’s my question: “Why not”? Why wouldn’t you have a superior financial plan that is taking you to the places you want to go?

He used to say, “Things cost too much.” Then his teacher straightened him out on that by saying, “The problem isn’t that things cost too much. The problem is that you can’t afford it.” That’s when I finally understood that the problem wasn’t “it”—the problem was “me.”

The Bible says that it is hard for a rich man to enter into the kingdom of heaven. It doesn’t say that it is impossible

What helps leaders and managers to grow and develop – MENTORING DO!

Growing leadership expertise in a short period of time within an organization is a continual challenge. The speed of projects and the speed for innovation have increased so that we are shoving people into positions of management and leadership in an ever-increasing pace. How are they going to learn? But more important, how are they going to be able to quickly apply what they have learned within their organizational culture and business environment? In the past, an individual would learn skills and knowledge through training, education and experience, and the organization could afford to wait around for him/her to come up to speed. But today, organizations need to have their people learn – and be able to apply that learning – more quickly.

Studies have proven that there are limits as to how fast you can drive education and training and have it be effective. Also, due to economic constraints within organizations, many times the problem is not how fast to drive the education and training, but how to even find available dollars and resources to get it to individuals that are destined to lead the organization now and in the future. What can organizations do to help solve this dilemma and assist in the transition between “education” and “experience”? Mentoring can assist.

By definition a Mentor is an individual with the experience, knowledge, and/or skills in a specific content area who is able, willing, and available to share this information with another individual. There is nothing in this definition that denotes that the Mentor must be older, of a higher job grade level, or have been with the organization for a longer period of time. The most important aspect is that the Mentor has “experience”, “knowledge” and “skills” that he/she wants to share with someone who needs them. In many cases, it may not even be the “knowledge” or the “skills”, but the “experience” – the application of that knowledge – that is important.

We have learned that under the direction of the Mentor, the learner is given immediate access to valuable insights and past experiences. Within mentoring relationships, individuals are learning by doing. Individuals are able to practice what they are learning. Another advantage of mentoring to an organization is that it showcases those individuals that have the necessary skills/competencies to coach and develop others. Many times these are the same types of skills/competencies that an organization wants displayed in its leadership. Even individuals that do not wish to take on a “managerial” or “supervisory” role within the organization can satisfy a need to “lead” through a mentoring relationship as well as allowing the organization to tap into a greater pool of talent/skill.

Many times individuals do not get any experience in specific coaching roles until after they have been given the title of “manager” or “supervisor”. This means they are in a reactive mode of learning these skills/competencies. If individuals have the opportunity to learn and practice these skills/competencies as a Mentor before they obtain the title of “manager” or “supervisor”, it is proactive and much better for them as well as the organization.

5 Benefits of Working with a Coach or Mentor

Being a leader can be a really lonely existence.  Expectations are high and it can often be a real struggle to stay on top of your game and continually deliver great results.
Continuing to develop as a leader has never been so vital not least because of the major challenges facing many organisations right now.

For those at a more senior level working with a coach or mentor is often a great way of continuing to develop.  So what are the benefits?

Benefit 1: Thinking time

The pace at which leaders operate in organisations is often relentless and means that there is little or no time to stand back and take stock.  Being able to stand back from issues and challenges allows you to clearly think through the choices, look at challenges in different ways and ultimately to take better decisions.  And if you are taking better decisions it means better results for you personally and the organisation.

Benefit 2: Ongoing support

Training is great and I have been to many great training courses over the years.  Trouble is most training courses are a one shot opportunity.  What I mean by that is that you go along to the course, leave enthusiastic and an few months later find you are back where you started.  If you are a leader looking to be more effective over the long term you know that it is going to take time.  Having that ongoing support can help you make that sustained change in performance.

Benefit 3: Personal attention

In my experience of working with clients there are often some very specific areas of focus that leaders and managers want to work on.  Sometimes it might be about strategies and tactics that they can apply and other times it might be tackling areas of self doubt or misconceptions.  I also notice that they rarely need to work on all aspects of a particular topic but more on one or two areas.   The nature of the relationship means that it is much easier to tailor the programme to meet specific needs.

Benefit 4: Highly time efficient

I know that when I was in leadership and management roles, creating the time to attend a 2 or 3 day course was often a real challenge.  By comparison finding a couple of hours a month to work with a coach was much more time efficient and effective.

Benefit 5: Return on Investment

Ultimately if you are investing time, money and energy into something the return on what you have invested will be important.  Research into the benefits of coaching indicates that the return on investment is in the region of 500-700%.  Now these numbers might well look huge but let’s take a look at an example.  Imagine you are a senior manager who aspires to be a Director.  Ask yourself what’s the difference in salary and benefits?  In a field like accountancy, the differential between a number one and number two can easily be in the £30-50,000 per annum range.  If you are in the number one job for say 10 years, that could mean an extra £300-£500,000 to your earnings.  So look at your investment in terms of the lifetime value.

Bottom Line – Continuing to develop as a leader is no longer an optional extra.  If you are serious about realising your professional and personal potential, working with a coach or mentor might just be the catalyst.

How to Get More from Your Mentor

 

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A senior publishing executive at William Morris once told me how baffled she was when an aspiring literary agent asked her to be a mentor. She looked at me and said, "She’s got to make me want to be her mentor. Isn’t she supposed to do something for me?" The answer is a definitive yes.

A mentor can prove invaluable when it comes to providing insight into your organization, inside information about the politics of the place, or just some over-the-shoulder advice about who to work with and who to stay away from. Mentorship, however, is a two-way street — and you’ve got to figure out how to repay the favor and make the relationship work for both of you.

 To read the whole article, click here:

blogs.hbr.org/cs/2009/09/how_to_get_more_from_your_ment.html

 

Five Benefits of Working with a Coach or Mentor

Being a leader can be a really lonely existence.  Expectations are high and it can often be a real struggle to stay on top of your game and continually deliver great results.  Continuing to develop as a leader has never been so vital not least because of the major challenges facing many organisations right now.

For those at a more senior level working with a coach or mentor is often a great way of continuing to develop.  So what are the benefits?

Benefit 1: Thinking time

The pace at which leaders operate in organisations is often relentless and means that there is little or no time to stand back and take stock.  Being able to stand back from issues and challenges allows you to clearly think through the choices, look at challenges in different ways and ultimately to take better decisions.  And if you are taking better decisions it means better results for you personally and the organisation.

Benefit 2: Ongoing support

Training is great and I have been to many great training courses over the years.  Trouble is most training courses are a one shot opportunity.  What I mean by that is that you go along to the course, leave enthusiastic and an few months later find you are back where you started.  If you are a leader looking to be more effective over the long term you know that it is going to take time.  Having that ongoing support can help you make that sustained change in performance.

Benefit 3: Personal attention

In my experience of working with clients there are often some very specific areas of focus that leaders and managers want to work on.  Sometimes it might be about strategies and tactics that they can apply and other times it might be tackling areas of self doubt or misconceptions.  I also notice that they rarely need to work on all aspects of a particular topic but more on one or two areas.   The nature of the relationship means that it is much easier to tailor the programme to meet specific needs.

Benefit 4: Highly time efficient

I know that when I was in leadership and management roles, creating the time to attend a 2 or 3 day course was often a real challenge.  By comparison finding a couple of hours a month to work with a coach was much more time efficient and effective.

Benefit 5: Return on Investment

Ultimately if you are investing time, money and energy into something the return on what you have invested will be important.  Research into the benefits of coaching indicates that the return on investment is in the region of 500-700%.  Now these numbers might well look huge but let’s take a look at an example.  Imagine you are a senior manager who aspires to be a Director.  Ask yourself what’s the difference in salary and benefits?  In a field like accountancy, the differential between a number one and number two can easily be in the £30-50,000 per annum range.  If you are in the number one job for say 10 years, that could mean an extra £300-£500,000 to your earnings.  So look at your investment in terms of the lifetime value.

Bottom Line – Continuing to develop as a leader is no longer an optional extra.  If you are serious about realising your professional and personal potential, working with a coach or mentor might just be the catalyst.

Why isn`t everybody having a mentor?

It strikes me, time after time. Everywhere when I talk to people and for people about mentoring. Almost everyone is responding the same way, as a big question mark in their face. I want a mentor they say, and wondering how to get one.

 
I don`t think it`s easy to get a mentor outside a mentorprogram. Even when I am saying “just pick up the phone”. Call the man or women you want and let them know why you want them especially.
 
Tell him why and how much you admire this person.
 
Who do you think will turn you down???
 
Maybe it`s just me, but when someone calls me up, telling me what a great guy I am. And how much he or she admires me, I run to him…
 
So my hope for the future is to hear moore people at my seminar and trainings telling that “of course” I have a mentor… DHAAAAAAAAAAAAA…