The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not a bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.

We must learn to help those who deserve it, not just those who need it. Life responds to deserve, not need.

My mentor said, “Let’s go do it,” not “You go do it”. How powerful when someone says, “Let’s!”

Good people are found, not changed. Recently I read a headline that said, “We don’t teach people to be nice. We simply hire nice people.” Wow! What a clever shortcut.

Managers help people see themselves as they are; leaders help people see themselves better than they are.

Learn to help people with more than just their jobs; help them with their lives.